Terms & Conditions

Your vision, our creation.

“Ready to create your dream home? Our expert carpenters and designers have been building custom homes in the Kootenays with unmatched craftsmanship and care.”

“Ready to create your dream home? Our expert carpenters and designers have been doing custom carpentry in the Kootenays with unmatched craftsmanship and care.”

1. Acceptance of Terms

By engaging Sasquatch Carpentry — whether through our website, by phone, by email, or in person — you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding with any estimate, project agreement, or service booking.

These terms apply to all clients, visitors, and parties who interact with Sasquatch Carpentry in any capacity. If you do not agree with any part of these terms, please do not proceed with our services.

2. Services

Sasquatch Carpentry provides residential and commercial carpentry, construction, and related services in Nelson, BC and the surrounding Kootenay region. Our services include but are not limited to:

  • Custom carpentry and woodworking
  • Framing and structural work
  • Concrete forming and foundation work
  • Renovations and interior finishing
  • Siding installation
  • Custom home building
  • General contracting
  • Form rentals

All services are subject to availability, project scope assessment, and a signed project agreement prior to commencement of work.

3. Quotes & Estimates

All written quotes and estimates provided by Sasquatch Carpentry are valid for 30 days from the date of issue unless otherwise stated. Estimates are based on the scope of work as described at the time of consultation and are subject to change if the project scope changes.

Please note: An estimate is not a fixed price. Final costs may vary based on unforeseen site conditions, material price changes, or client-directed changes to the scope of work.

A detailed written project agreement will be provided prior to commencement of any significant work. This agreement will outline the agreed scope, timeline, and payment schedule.

4. Payment Terms

Payment terms will be outlined in your project agreement. Standard terms are as follows:

  • A deposit may be required to secure your project start date and cover initial material costs
  • Progress payments are due as outlined in the project agreement
  • Final payment is due upon project completion and client walkthrough
  • Overdue accounts may be subject to a late payment fee

Accepted payment methods will be confirmed at the time of your project agreement. Sasquatch Carpentry reserves the right to pause work on any project where payment milestones are not met.

5. Changes & Cancellations

Any changes to the agreed scope of work must be requested in writing and approved by both parties. Changes may affect the project timeline and total cost. A change order will be issued for any additions or modifications.

If a client wishes to cancel a project after work has commenced, they are responsible for payment of all work completed and materials purchased or ordered to that point. Deposits are non-refundable once materials have been sourced or scheduling commitments have been made on your behalf.

6. Materials & Supply

Unless otherwise agreed, Sasquatch Carpentry will source all materials required for your project. Material selections will be discussed and confirmed with the client prior to purchase.

Sasquatch Carpentry is not responsible for delays caused by material shortages, supply chain disruptions, or manufacturer lead times. We will communicate proactively if any such delays are anticipated.

Any client-supplied materials must be confirmed in writing in advance. Sasquatch Carpentry accepts no liability for defects or failures arising from client-supplied materials.

7. Limitation of Liability

Sasquatch Carpentry carries appropriate liability insurance and WorkSafeBC coverage for all employees and contractors working on your project. Proof of insurance is available upon request.

To the fullest extent permitted by law, Sasquatch Carpentry’s total liability in connection with any project shall not exceed the total amount paid by the client for the specific work giving rise to the claim.

Sasquatch Carpentry is not liable for any indirect, consequential, or incidental damages, including lost use or income, arising from delays, defects, or project interruptions beyond our reasonable control.

Please note: Clients are responsible for obtaining any required permits unless otherwise agreed in writing. Sasquatch Carpentry can assist with permit applications as part of a general contracting agreement.

8. Warranty

Sasquatch Carpentry warrants that all work will be completed in a professional and workmanlike manner, in accordance with applicable building codes and standards in British Columbia.

Our workmanship warranty covers defects in labour and installation for one (1) year from the date of project completion. Material warranties are governed by the respective manufacturer’s terms.

  • Warranty claims must be submitted in writing within the warranty period
  • The warranty does not cover damage caused by misuse, neglect, or normal wear and tear
  • Work performed or modified by a third party after project completion voids this warranty

9. Intellectual Property

All custom designs, drawings, plans, and project documentation created by Sasquatch Carpentry remain the intellectual property of Sasquatch Carpentry unless explicitly assigned in writing.

Clients grant Sasquatch Carpentry the right to photograph completed work for portfolio, marketing, and promotional purposes. If you prefer your project not be featured, please notify us in writing prior to project completion.

10. Privacy

Sasquatch Carpentry collects personal information (name, contact details, project address) solely for the purpose of providing our services, communicating with you, and maintaining business records. We do not sell or share your personal information with third parties except as required to complete your project.

By using our contact form or providing your information, you consent to Sasquatch Carpentry storing and using that information for project-related communication. You may request access to or deletion of your information at any time by contacting us directly.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

Any disputes arising from these terms or from services provided by Sasquatch Carpentry shall be resolved through good-faith negotiation in the first instance. If a resolution cannot be reached, disputes will be subject to the jurisdiction of the courts of British Columbia.

12. Contact Us

If you have any questions about these Terms and Conditions, or would like to discuss a project, please reach out:

Sasquatch Carpentry
Nelson, British Columbia, Canada
Email: sasquatchcarpentry@gmail.com

WHAT OUR CLIENT’S SAY

“We want to thank Tom Klein and his crew at Sasquatch Carpentry for their fantastic job building our basement suite. The space was totally transformed from a spidery basement to a beautiful, modern living space. Working with Tom is a pleasure. He listens, is a great problem solver, and keeps his eye on the budget! His crew reflects his respect for his work and his clients. Again, Thank You All for your great work.”

John &Joanne Bufton Balfour B.C.
“My wife and I have known Tom Klein since moving to Nelson in 2020, and he has helped us with many projects. Tom and his crew built our Post and Beam porch, renovated the laundry room, replaced flooring, assisted with the kitchen remodel, and built our garage/shop. He consistently provides expert advice, is professional, reliable, and quickly finishes projects. We have found him trustworthy and easy to work with. Having been involved in several renovations, I can confidently say Tom offers great value for money.”
Best regards Bryon Brideau